Antonio Frattini: 8 to 10 weeks

Aqvato: 8 to 10 weeks

Woodio: 8 to 10 weeks

K.TODT Design: Hooks within 1 week, Cubes within 2 weeks

Rory Noble-Turner Design: within 1 week

silverTouch: The lead time will depend on the size of the material required. Please contact us to further share the size of your project, and therefore the estimated lead time.

IMI Concrete: This material will come fully crafted directly from Germany. Lead time will vary, for air freight shipments the lead is 8 weeks, while for sea freight the lead time is between 4 and 6 months. Please contact us here for further information on if your material can be air freighted.

We are very happy to provide you with a free quote for any of our materials, based on your needs, for this, we kindly invite you to contact us here.

On the website checkout, you will have the option to pay using major card companies, Visa, Mastercard, AMEX, Union Pay, and JCB. We also take PayPal.

Should you wish to be invoiced for the items instead, we would be able to do this too, for this option, please contact us!

All creations listed in the shop have a shipping fee of $40, however these shipping fees are waived for all orders over $1000.

We offer free pick-ups from our Show Room, the directions can be found here.

If you are looking for one of our materials, or at the Aqvato Bathtubs, please contact us for a shipping quote!

We are happy to install any of the materials, especially in the Nelson/Tasman region. Should you be elsewhere in NZ, we will happily fly out to install the material for you, explain the installation process to the tradesman of your choice, or assist you in finding a qualified tradesman to complete the installation.

Aqvato:

Antonio Frattini:

Woodio:

K.TODT Design:

Rory Noble-Tuner Design:

imi Surfaces:

silverTouch surface:

Find the full warranty information here.

If you would like a sample of a specific material, please contact us, and we will find an arrangement that suits your needs.

Aqvato: The basins are completely customisable, there is a choice of 21 colours, and the basins can be crafted in any dimensions needed to fit your space. For further information on a custom size or colour, please contact us!

silverTouch: As we know each living space is designed and laid out differently, we will fit the stainless steel to your needs. The single sheets are a maximum of 6m by 1.48m, meaning no joins are required on your expansive kitchen island. 

If you would like further information about any of the materials or shop items, or ensure you are choosing the best option for you, please contact us, and we will be more than happy to have a consultation with you!

All Aqvato by Sandhelden products can be cleaned with commercially available cleaning agents, provided that these do not contain any acids.

Cleaning is quick and easy:

• For normal cleaning work, a damp cloth (not a microfiber cloth) is usually sufficient.
• Any stains should be removed immediately using water (not warmer than 65 degrees) so that any stains cannot take effect (this especially applies for hair dyes).
• Stronger stains should be removed with a scratchfree cleaning sponge evenly in circular movements. Afterwards, clean the surface with water and a soft cloth.

For any specific queries regarding the cleaning, we remain at your full disposal with our expansive knowledge. Please contact us, so we can assist further!

The silverTouch material can be cleaned using dishwashing liquid and the soft side of a kitchen sponge.

Should you ever have a more powerful stain, a cream cleaner, such as Jif, can be used. Please ensure to wash all the cream off using water afterwards.

After cleaning the stainless steel, dry it using a clean cloth.

For any specific queries regarding the cleaning, we remain at your full disposal with our expansive knowledge. Please contact us, so we can assist further!

See our complete cleaning guide here.